الجهاز ثقيل بسبب تروجان لا يسمح لي بتثبيت برامج الحماية أرجو الدخول ...

السلام عليكم ورحمة الله وبركاته


أنا عندي الجهاز ثقيل ويظهر لي تروجان حيث لا يمكنني ان اثبت برامج الحماية مثل كاسبر ويظهر لي لوحة مكتوب فيها ( لم يتم العثور على windows installer اتصل بمزود الخدمة )

وهذا التقرير لجهازي :

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 05:26:46 ص, on 29/09/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Documents and Settings\All Users\Application Data\zkpszmbe\fotwdufk.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\msauc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe
C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe
C:\WINDOWS\system32\heridqzk.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
C:\WINDOWS\system32\IoctlSvc.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\drivers\78.exe
C:\WINDOWS\Temp\.tt6.tmp
D:\Thinstall.VS\setup_capture.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,AutoConfigURL = http://pac.onspeed.com/pac/?id=844f0...e384346b71213a
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyServer = :
R3 - URLSearchHook: (no ****) - {9CB65206-89C4-402c-BA80-02D8C59F9B1D} - C:\Program Files\AskTBar\SrchAstt\1.bin\A5SRCHAS.DLL (file missing)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Ask Search Assistant BHO - {9CB65201-89C4-402c-BA80-02D8C59F9B1D} - C:\Program Files\AskTBar\SrchAstt\1.bin\A5SRCHAS.DLL (file missing)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll (file missing)
O2 - BHO: FlashFXP Helper for Internet Explorer - {E5A1691B-D188-4419-AD02-90002030B8EE} - C:\PROGRA~1\FlashFXP\IEFlash.dll (file missing)
O2 - BHO: Ask Toolbar BHO - {FE063DB1-4EC0-403e-8DD8-394C54984B2C} - C:\Program Files\AskTBar\bar\1.bin\ASKTBAR.DLL (file missing)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll (file missing)
O3 - Toolbar: Ask Toolbar - {FE063DB9-4EC0-403e-8DD8-394C54984B2C} - C:\Program Files\AskTBar\bar\1.bin\ASKTBAR.DLL (file missing)
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [lsass driver] C:\WINDOWS\msauc.exe
O4 - HKLM\..\Run: [OOGSRDAA] %systemroot%\OOGSRDAA.exe
O4 - HKLM\..\Run: [lphc7h8j0eg0r] C:\WINDOWS\system32\lphc7h8j0eg0r.exe
O4 - HKLM\..\Run: [inrhc3h8j0eg0r] C:\WINDOWS\Temp\.tt6.tmp.exe /CR=06CD8B5CF9766B41361BBA7DD1854F88206DCC86B489BB2 E35E2F655E4183F87EC5656C4F8AFB4B10636CFBAF17B977FC 6247E94992ED754C4C50C34CD92BE3EC91BDDBB96214A14658 D454001815C931FAE11
O4 - HKCU\..\Run: [RegistryMechanic] C:\Program Files\Registry Mechanic\RegMech.exe /H
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [IndxStoreSvr_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe" ASO-616B5711-6DAE-4795-A05F-39A1E5104020
O4 - HKCU\..\Run: [apiaplcmd] C:\WINDOWS\system32\heridqzk.exe
O4 - HKCU\..\Run: [Thinstall Setup Capture Continue] "D:\Thinstall.VS\setup_capture.exe" "D:\Thinstall.VS\{CB2C6CF2-59D7-475A-82B4-14874872418A}.snapshot"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKLM\..\Policies\Explorer\Run: [HXJWu3TN6C] C:\Documents and Settings\All Users\Application Data\zkpszmbe\fotwdufk.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O8 - Extra con**** menu item: &Download All with FlashGet - C:\Documents and Settings\مهندس أحمد بركات\سطح المكتب\مجلد جديد\Portable Apps Creation Master 1.6\Portable FlashGet\App\jc_all.htm
O8 - Extra con**** menu item: &Download with FlashGet - C:\Documents and Settings\مهندس أحمد بركات\سطح المكتب\مجلد جديد\Portable Apps Creation Master 1.6\Portable FlashGet\App\jc_link.htm
O8 - Extra con**** menu item: &تصدير إلى Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no ****) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Bonjour - {7F9DB11C-E358-4ca6-A83D-ACC663939424} - C:\Program Files\Bonjour\ExplorerPlugin.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O20 - Winlogon Notify: fsp_lmwl - C:\WINDOWS\SYSTEM32\fsp_lmwl.dll
O20 - Winlogon Notify: WinCtrl32 - C:\WINDOWS\SYSTEM32\WinCtrl32.dll
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Updater Service (gusvc) - Unknown owner - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe (file missing)
O23 - Service: hpdj - Unknown owner - C:\DOCUME~1\EAB3~1\LOCALS~1\Temp\hpdj.exe (file missing)
O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
O23 - Service: PLFlash DeviceIoControl Service - Prolific Technology Inc. - C:\WINDOWS\system32\IoctlSvc.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - Unknown owner - C:\Program Files\Spyware Doctor\pctsAuxs.exe (file missing)
O23 - Service: PC Tools Security Service (sdCoreService) - Unknown owner - C:\Program Files\Spyware Doctor\pctsSvc.exe (file missing)
O23 - Service: SmartLinkService (SLService) - Smart Link - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: TuneUp Drive Defrag Service (TuneUp.Defrag) - TuneUp Software GmbH - C:\WINDOWS\System32\TuneUpDefragService.exe
O24 - Desktop Component 1: شبكة ومنتديات قبائل بني متعان - عبس ( حلية - ربوع العين ) - http://www.3bs1.com/vb/
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End of file - 7678 bytes


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